Helping service businesses across Johannesburg, Pretoria, Cape Town, and Durban respond faster and book more
500+
leads handled
30s
avg response
94%
qualification rate
24/7
coverage
You're losing 30-40% of your leads right now
Most service businesses take hours to reply. By then, the customer has already booked someone else.
One Platform. Every Touchpoint Covered.
From first message to rebooking, Qwikly handles the entire lead lifecycle.
Instant WhatsApp Response
Every WhatsApp lead gets a reply within 30 seconds, 24 hours a day, 7 days a week. The AI qualifies them, asks the right questions, and books the appointment. Most customers do not even realise it is AI.
Email Lead Handling
Leads do not only come through WhatsApp. Qwikly responds to email enquiries on behalf of your business, using the same trade-specific AI. Same speed, same quality, different channel.
sarah.nkosi@gmail.com
To: info@sparkelectrical.co.za
Need an electrician for DB board
Hi, I found your business online. My DB board keeps tripping and I need someone to come check it. I'm in Sandton. Are you available this week?
info@sparkelectrical.co.za
To: sarah.nkosi@gmail.com
Re: Need an electrician for DB board
Hi Sarah,
Thanks for reaching out! I can definitely help with that. DB board issues are one of our specialties.
Just a couple of quick questions:
- What's your full address in Sandton?
- Is this urgent (tripping frequently) or can it wait a few days?
I've got availability tomorrow morning or Thursday afternoon. Which works better for you?
Best,
Spark Electrical
Automated Follow-ups
When a lead goes quiet, Qwikly re-engages them automatically at 4 hours, 24 hours, 2 days, and 5 days. If WhatsApp gets no response, the AI switches to email. No lead falls through the cracks.
4 hours
First check-in
24 hours
Gentle reminder
2 days
Value message
5 days
Final follow-up
No-Show Recovery
Missed appointments mean lost revenue. When a customer does not show up, Qwikly sends an automatic rebooking message within minutes, suggesting the next available slot.
Missed: 9:00 AM appointment
Sarah M. - DB board repair
Auto-rebooking sent
“Hi Sarah, I noticed we missed you today. Would tomorrow at 10am work?”
Lead Revival
Leads that went cold 30 or more days ago are not dead. Qwikly sends seasonal, trade-specific re-engagement messages that bring dormant leads back to life.
35 days dormant
John D. - Solar installation quote
“Hi John, summer is coming and electricity prices just went up. Still thinking about going solar?”
Seasonal re-engagement sent
Client Dashboard
See every conversation, every booking, and every stat in real time. Read full transcripts, review AI performance, and step in whenever you want. Full visibility, full control.
47
Leads
32
Booked
94%
Rate
How Qwikly Stacks Up
See why service businesses choose Qwikly over the alternatives.
| Feature | Receptionist | Auto-Reply | DIY Chatbot | RecommendedQwikly |
|---|---|---|---|---|
| Response time | 2-5 min | Instant | Instant | 30 seconds |
| After-hours coverage | ||||
| Lead qualification | ||||
| Appointment booking | ||||
| Automated follow-ups | ||||
| No-show recovery | ||||
| Email handling | ||||
| Cost | R8-15k/mo | Free | R500-2k/mo | 8% per booking |
One Simple Rule: 8% of the Service Price
You list your services and prices during setup. When Qwikly books a customer, we take 8% of that specific service. Different services, different fees. Always fair.
Real examples across industries
You set your own service prices during onboarding. If your prices change, your per-booking fee adjusts automatically.
Quick ROI math
Every business gets the full platform:
- 30-second WhatsApp response
- Email lead handling
- Automated follow-ups (4h, 24h, 2d, 5d)
- No-show recovery
- Quote follow-ups
- Lead revival (30+ day dormant leads)
- Appointment reminders (24h + 1h)
- Multi-channel (WhatsApp + Email)
- Client dashboard with conversation transcripts
- Trade-specific AI
Affordable, performance-based pricing. No contracts.
Get Your Spot NowBuilt for Every Service Business
From tradespeople to professionals, if your business gets leads, Qwikly handles them.
Electricians
DB board trips at 9pm. Qwikly books the callout before your competitor wakes up.
Plumbers
Burst geyser on a Sunday. Qwikly makes sure you are the first to reply.
Roofers
Hail season hits, quotes pile up. Qwikly catches every one while you are on the roof.
Solar Installers
Load shedding announcement drops. 20 leads in a day. Qwikly qualifies and books them all.
Pest Control
Rats at midnight. The customer is not sleeping. Qwikly books it before sunrise.
Aircon
Heatwave hits Joburg. Leads flood in. Qwikly responds in 30 seconds to every single one.
Pool Services
Summer green pools everywhere. Qwikly qualifies leads while you are cleaning.
Landscaping
Estate managers want quotes fast. Qwikly handles the enquiry and books the site visit.
Garage Doors
Broken motor at 6am. Qwikly replies instantly and gets the booking in your calendar.
Security
Break-in scare at midnight. Qwikly responds, qualifies, and books the assessment.
Plus many more...
Frequently Asked Questions
Everything you need to know about the Qwikly platform.
Qwikly is an AI-powered lead response and lifecycle management platform built for South African service businesses. It handles WhatsApp and email leads, qualifies them, books appointments, sends automated follow-ups, recovers no-shows, and revives dormant leads. It runs 24/7 so you never lose a job because you were too busy to reply.
Qwikly charges 8% of the service price when a booking is made. There are no monthly fees, no setup costs, and no contracts. The minimum per booking is R150 and the maximum is R5,000, so you always pay a fair amount relative to what you earn. You only pay when the AI successfully books a real appointment.
Electricians, plumbers, roofers, solar installers, pest control, aircon technicians, pool services, landscapers, garage door specialists, security companies, dentists, beauty salons and spas, auto mechanics, estate agents, cleaning services, tutoring, vets, photographers, moving companies, fitness trainers, and more. If your business gets leads via WhatsApp or email, Qwikly can handle them.
Yes. Qwikly responds to email leads on behalf of your business using the same trade-specific AI. The AI replies, qualifies the lead, checks your availability, and books the appointment, all through email. Every email conversation is visible in your dashboard.
Qwikly runs an automated follow-up sequence. If the lead goes quiet, the AI re-engages at 4 hours, 24 hours, 2 days, and 5 days. If they don't respond on WhatsApp, the AI switches to email. At 30 days dormant, Qwikly sends a seasonal or trade-specific revival message to bring them back. No lead is ever abandoned.
If a customer misses their appointment, Qwikly sends an automatic rebooking message within minutes. It suggests the next available time slot and makes it easy for the customer to reschedule, recovering revenue that would otherwise be lost.
Yes. Qwikly connects directly to your Google Calendar. It checks your real-time availability, offers slots to leads, books confirmed appointments, and sends reminders 24 hours and 1 hour before each appointment to both you and the customer.
Absolutely. The Qwikly dashboard gives you full visibility into every conversation, across both WhatsApp and email. You can read transcripts, see booking details, review qualification outcomes, and step in at any time.
During setup we walk through your services, pricing, service areas, and FAQs. The AI is trained on your specific trade, so every reply sounds like it came from you, not a robot. We have custom prompts for 10+ trades including electricians, plumbers, roofers, solar installers, and more.
Most won’t. The AI uses natural, conversational language tailored to your brand voice and trade. If a customer ever asks directly, the AI will be transparent, but the goal is to feel like a helpful team member, not a chatbot.
The AI will let the customer know that someone from your team will follow up shortly and immediately notifies you so nothing falls through the cracks. You can jump in at any time from the dashboard.
Most businesses are live within 24 to 48 hours. We handle the heavy lifting, including WhatsApp integration, email setup, calendar connection, and AI training. You just answer a few questions about your services and availability.
Click the ‘Explore Your 7-Day Trial’ button, fill in a few details, and we’ll reach out to get you set up. Most businesses start seeing results within their first week.